Offer: Get up to ₹1000 off! Use code ‘ICY10’ FREE Shipping on all IceCode products
Product warranty
1-YEAR LIMITED WARRANTY RESIDENTIAL
Ice Code Recovery Products
Ice Code Recovery guarantees to the original consumer purchaser that all our products including Ice Pods, Arctic & Chillers, Saunas, and Red Light Therapy devices, are free from defects in materials and workmanship for a period of one year from the original date of
purchase. Below are the specific warranty terms for each product category.
General Warranty Exclusions
The following items are not covered under the warranty:
● Consumables: Filters, UV-C bulbs, quartz tubes, and any other consumable parts are
not covered under this warranty.
● Cosmetic Issues: Minor cosmetic imperfections or damages that do not affect
functionality (e.g., scratches, dents).
● Wear and Tear: Normal wear and tear from daily use.
● Improper Use or Installation: Damage resulting from improper installation, neglect,
misuse, or unauthorized modifications.
● External Factors: Damage caused by accidents, weather conditions, or acts of nature.
Warranty Conditions
This warranty is void if Ice Code Recovery or its designated representative determines that the product has been subjected to damage due to:
● Non-genuine Ice Code parts or accessories.
● Failure to follow proper maintenance instructions.
● Commercial use unless specifically sold and covered as a commercial product.
● Installation or repairs conducted by unauthorized persons.
What We Will Do
At Ice Code Recovery’s discretion, we will repair or replace any defective product or component
that has been installed, used, and serviced under normal conditions during the warranty period.
If repair or replacement is not feasible, we may reimburse the purchase price in exchange for
the product’s return. Replacement parts may differ from original components and are subject to
availability.
What You Must Do
To claim warranty service, contact the retailer or distributor where the product was purchased,
providing your original sales receipt and a description of the issue. If purchased directly from Ice Code Recovery, please contact us via email with your order number and purchase date.
Ice Code Recovery
Customer Service
support@icecode.in
Warranty Limitations
This Limited Warranty applies to residential use only. Any use in a commercial setting will void
the warranty unless the product is specifically sold as a commercial unit. The warranty is
non-transferable and only valid for the original purchaser.
Shipping and Service Costs
● You are responsible for the cost of shipping the product for warranty claims.
● If a technician is required to visit your location, travel mileage and service charges may
apply.
● Removal and reinstallation costs for repairs conducted at a repair facility are the
responsibility of the product owner.
DISCLAIMERS
ICE CODE RECOVERY AND ITS REPRESENTATIVES WILL NOT BE RESPONSIBLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, including but not limited to, water damage,
loss of use, or any costs arising from the use of the product. Liability is limited to the original
purchase price of the product.
LEGAL RIGHTS
This Limited Warranty gives you specific legal rights. You may also have other rights depending
on your location. Some jurisdictions do not allow limitations on how long an implied warranty
lasts or the exclusion of incidental or consequential damages, so these limitations may not
apply.
For further assistance or inquiries regarding the warranty, please reach out to our support team.
We are here to help!
Product-Specific Warranty Terms
● 1-Year Limited Warranty: Ice Pods are covered under a 1-year limited warranty for
structural defects or leakages from the date of delivery.
● Inflatables: Any inflatable components are covered under a 1-Month limited warranty for manufacturing defects.
● 1-Year Limited Warranty: Both Arctic and Chiller units are covered by a 1-year limited warranty, which includes parts and labor for any defects in materials, workmanship, or malfunction of components such as pumps and control systems.
● 1-Year Limited Warranty: All Saunas are backed by a 1-year limited warranty covering any defects in materials, workmanship, and essential components like the heater and
control panel. This warranty includes parts and labor.
● 1-Year Limited Warranty: Red Light Therapy units are covered under a 1-year limited warranty for any issues related to defects in materials, workmanship, or malfunction of
the lighting system and control functions.
Warranty Registration Form
All Rights Reserved
IceCode India 2022
All Rights Reserved.
IceCode India 2022